Inside a Heathrow terminal

Frequently Asked Questions

Quick answers about booking, airports, vehicles and our services.

Booking

How do I book a taxi?

Book online with the booking form on our website, call 02085409999, or message us on WhatsApp.

What are your opening hours?

We are open 24/7, and pre-booking is taken 24/7.

Where are you based?

Our office is at Kingston Rd Raynes Park London SW20 8SA.

Who will drive me?

We are a Cab Facilitator, connecting passengers with licenced Minicab and Taxi service providers in the UK.

Airports and stations

Which airports do you serve?

Heathrow Airport transfers, Gatwick Airport transfers, Stansted Airport transfers, Luton Airport transfers and London City Airport transfers.

Do you offer meet and greet?

Yes. Our meet and greet service is available for airport arrivals and station pick-ups.

What happens if my flight is delayed?

We do not charge extra for flight delays. Include your flight number in your booking.

Which London stations do you cover?

King's Cross, Euston, Paddington, Victoria, Waterloo, Charing Cross and London Bridge.

Vehicles

How many people and bags fit in each car?

Saloon: 4 person, 2 luggage. Estate: 5 person, 3 luggage. MPV: 5 person, 4 luggage. Executive: 3 person, 2 luggage.

Can I book a larger vehicle?

Yes. Book a 6 seater taxi or 7 seater taxi for groups.

Can I travel with my pet?

Yes, on request — see our pet friendly taxi page and tell us about your pet when booking.

Services

Do you do school runs?

Yes. See our school run taxi service for regular term-time bookings.

Do you offer corporate accounts?

Yes. Corporate accounts are available for business travel.

Can you provide cars for weddings and events?

Yes. Weddings and events are part of our services; see all services.

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